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Refund Policy
Last updated: July 2, 2026
Platform Subscription
Subscription Fees
Sellri charges ₹149/month for platform access. This fee is charged at the start of each billing period.
Refunds
Subscription fees are non-refundable once the billing period has commenced, except where:
- A verified technical failure on Sellri's part prevented you from accessing the platform for a significant portion of the billing period
- You were charged incorrectly due to a billing error on our part
How to Request a Refund
Email hello@sellri.in within 7 days of the charge with:
- Your registered phone number or email
- The date and amount charged
- A brief description of the issue
We will respond within 3 business days. Approved refunds are processed within 7 business days via the original payment method.
Cancellation
Cancelling your subscription stops future charges. It does not trigger a refund for the current billing period. Your storefront remains active until the end of the period you have paid for.